Terms & Conditions
1. Introduction
These Terms & Conditions govern all MTN mobile, data, fibre, and device services offered through MTN Lenasia. By using our website or submitting a quotation request, you confirm that you understand and agree to these terms.
MTN Lenasia acts as an official MTN partner and all approved contracts and billing are processed directly through MTN South Africa.
2. Services Provided
We assist with:
New MTN contracts and upgrades
SIM-only plans
LTE/5G router solutions
MTN Fibre installations
Device contracts
Number porting from other networks
All pricing, product availability, and promotions are subject to MTN’s terms and may change without notice.
3. Contract Agreement
All contracts are subject to MTN’s credit vetting and RICA compliance.
Submitting a quote does not guarantee approval, pricing, or availability.
Contract terms, bundles, allowances and promotions are governed by:
MTN standard service agreement
MTN product rules
MTN fair usage policy
4. Pricing
Prices displayed on this website are monthly contract values, unless stated otherwise. Installation fees, once-off costs, deposits, or device fees may apply based on MTN’s assessment.
Promotional bundles may carry duration limits and may revert to standard pricing after the promotional period.
5. RICA Compliance
All SIM cards, LTE/5G services, and prepaid/contract activations require valid identification and proof of address.
MTN Lenasia follows all RICA requirements when processing applications.
6. Number Porting
Port-in approvals depend on the accuracy of your information and current network status. Porting times are managed by MTN and the industry porting gateway.
7. Limitation of Liability
MTN Lenasia cannot be held liable for:
Network coverage limitations
Device performance issues
Delays caused by MTN processes
Fibre installation delays due to infrastructure partners
Loss of data during network outages
All network services are provided “as available” via MTN’s nationwide network.
8. Changes to Terms
MTN Lenasia may update these Terms & Conditions at any time.
Changes become effective immediately once published on the website.
9. Contact
For any questions regarding these Terms & Conditions:
info@freewaycellular.co.za
071 065 7067