Frequently Asked Questions
For a consumer (ID, latest 3 months bank statements, proof of address, latest payslip. If self-employed, no payslip required.)
For a business (director’s ID, latest 3 months business bank statements, proof of business address, signed blank business letterhead, business CK documents, and business VAT registration documents if registered).
12,18,24 & 36 months
Yes. You can port your number from any network to MTN. We handle the full process for you.
Yes, SIM-only plans run on 24-month MTN contracts unless stated otherwise.
Send us your address and we’ll check your MTN network or fibre coverage instantly.
We can assist with upgrades, device changes, or moving to a higher data plan anytime.
You’ll need a valid ID and proof of address for RICA compliance.
